CSVI for Joomla 3.x 2616 topics
Support for CSVI on Joomla 3.x
Read this first and make sure you checked all steps: csvimproved.com/support/getting-started
Don't just say it doesn't work but describe in detail what is happening and add the following information:
* Version of the extension you are using
* CSVI version (Latest is not a version number)
* Sample of the file being imported
* A copy of the template you are using. Use the maintenance menu to create a backup of your template
* Collected debug information
Without this information you won't get a useful answer. If no debug log is attached, you will get a request to post it.
Where to get the debug information?
A tutorial ( csvimproved.com/support/questions-and-answers/390-how-to-collect-debug-information ) has been written to help you collect your debug information.