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Only six records have been exported

  • ClaudioRomeo
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1 month 1 week ago #60473 by ClaudioRomeo
ClaudioRomeo created the topic: Only six records have been exported
Joomla! 3.9.3
VirtueMart 3.4.3
CSVI Pro 7.11.0
PHP 7.2.13

Please, forgive my bad English. I hope to be clear enough.

File Attachment:

File Name: csvi_templ...0411.xml
File Size:15 KB

File Attachment:

File Name: OldExportClienti.csv
File Size:1 KB

File Attachment:

File Name: TextExClienti.csv
File Size:117 KB
I need to export some fields of the customers of my VirtueMart ecommerce. But something strange happens with your tutorial.
csvi_templates_lds.testsrp.it_20190411.xml contains the two templates used.
OldExportClienti.csv is the export file, made using the tutorial on your website ( csvimproved.com/support/export/204-virtuemart/2654-virtuemart-users-export ). But it exports only 6 record and I am not able to point out the reason. It also does not allow me to select the custom client field "Trattamento IVA": why?
TextExClienti.csv is the export file made using a hand-made script. It exports all records and allows me to select the custom client field called "Trattamento IVA".
Both generate no debug log.
Can you say to me what is the problem with OldExportClienti.csv?
Attachments:

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1 month 1 week ago #60476 by rolandd
rolandd replied the topic: Only six records have been exported
Hello,

It also does not allow me to select the custom client field "Trattamento IVA": why?

Did you run the Update on the Available Fields page? If yes, tell me what kind of field this is. How is it setup?

Both generate no debug log.

This means you have not enabled the debug log. If you look at the blue box at the top it tells you Where to get debug information?. Follow those steps and you should get a debug log.

I need the debug log to see why only 6 records are exported. Looking at the template it may be because of your selection of All usergroups. You could remove that selection and see what comes out.

Let me know the result of the debug log and I will check it.

Kind regards,

RolandD

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1 month 1 week ago #60486 by ClaudioRomeo
ClaudioRomeo replied the topic: Only six records have been exported
Sorry, my fault.
The issue was due to a not correct selection of the shopper group. I apologize.
Thank you for your answer, that allowed me to look to the problem from another point of view.

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1 month 1 week ago #60488 by rolandd
rolandd replied the topic: Only six records have been exported
Hello,

Glad to hear your issue is resolved.

Kind regards,

RolandD

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