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error:No column headers have been found in the file

  • leon-gvo
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6 days 18 hours ago #60602 by leon-gvo
leon-gvo created the topic: error:No column headers have been found in the file
we just bought thesoftware to import users. at our test website it went ok, but at the life website it give the error:
No column headers have been found in the file
But the file works perfect on the test website with the same asci file
This is the content:
"email";"username";"usergroup_name";"password"
"istefanescu@kphuisartsen.nl";"I.Stefanescu";"PO";"BB2121B"
"s.vluggenpoh@xs4all.nl";"S.Vluggen";"PO";"ET6291V"

both websites have Joomla 3.9.6 and SCVI Pro 7.11.0
But the life website is a copy of the old one of 4 days ago
I checked all parameters but they are the same??

I am curious about the solution.. Leon
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6 days 18 hours ago #60603 by tharuna
tharuna replied the topic: error:No column headers have been found in the file
Hello,
Can you update your available fields on live site and then run the import? Check if this fixes your error.

Kind regards,

Tharuna

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