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Problem import with related categories

  • ptrouw
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1 month 4 days ago #60513 by ptrouw
ptrouw replied the topic: Problem import with related categories
"1 Incorrect Failure COM_CSVI_NO_RELATED_CATEGORIES_FOUND" Does this make sense?

I also have 3821 in _csvi_related_products should I delete all records as well?

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1 month 4 days ago #60514 by rolandd
rolandd replied the topic: Problem import with related categories
Hello,

This actually does make sense. As you pointed out you have the related_categories field in your import file but this is empty. CSVI just sees the field and wants to process any related categories, however because this field is empty, it doesn't find anything. As such it reports that no related categories are found. This is to be expected in this case because the field is empty.

I also have 3821 in _csvi_related_products should I delete all records as well?

CSVI will empty this table once it is done with the import, same goes for the related products. There is no harm in emptying it as it will be filled during import.

Kind regards,

RolandD

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